BelTile Customer Support

Contact Us

We are here to help. Whether you have a question about a product, need assistance with an order, or are searching for the right material for a project, our team is ready to assist.

Customer service representative assisting clients in a tile showroom

About BelTile

Experience, Sourcing & Project Support

Who We Are

The founders of BelTile bring more than 20 years of experience in natural-stone products and have guided architecture and design firms through material selection for many years.

BelTile is a retailer of stone and tile products. We carry thousands of materials that are in stock and ready to ship within 1–2 business days.

We can also source materials for special orders and cut-to-size projects. We work with numerous factories that maintain ready-to-ship inventory in special materials and sizes.

Our Focus

BelTile began in 2007 by offering hand-painted tiles and a curated collection of distinctive materials, including cement tile, specialty stone tile and mosaics.

We remain committed to providing and sourcing unique materials. For custom projects, we can help select the material that best suits the design, performance needs and budget.

When we do not already carry the right material, we will make every effort to help locate it.

Our Materials & Service

Our materials ship from a variety of locations throughout the United States. We work with both individuals and trade professionals.

Trade professionals may direct clients to purchase through BelTile, preserving valuable cash flow while retaining the benefits of their trade discount.

Most materials are in stock unless otherwise noted. We can provide wholesale pricing on many products because we work directly with factories to source high-quality materials.

For contractors, designers and design-build firms, we help keep projects on schedule and within budget.

Customer Service

How to Reach Us

Corporate Address
680 South Cache Street, Unit 100 M/S 9670
Jackson, WY 83001 USA
Support Hours

Phone support is available Monday–Friday, 10:00 AM–5:00 PM Eastern. Email support is also available after hours and on weekends.

Shipping Information

Product Origin

Our products ship from different origin points across the United States. If you need an estimated transit time for a specific product, please call or email us with the product information and delivery ZIP code.

United States map illustrating multiple product shipping origins
Review Shipping Cost & Transit Information

Need Assistance?

Speak With the BelTile Team

Send the product link, quantity, project details and delivery ZIP code so we can assist more efficiently.

1-866-925-TILE sales@beltile.com