We use UPS for all of our small package orders. Generally, we do not offer the ability to use your own account number or another carrier as it delays our processing. We are frequently asked why the cost for shipping samples is so expensive. UPS and Federal Express charge a minimum for their packages and this is just a pass through cost to our customers. We reserve the right to ship the packages through the carrier that works best with the warehouse from which your product leaves.
Many of our customers tell us that they are saving tons on gasoline as they can order from the convenience of their own home and do not have to drive around and look for samples all over town. If you are concerned about how much your ultimate order might cost, please input an estimated quantity in the shopping cart so you can compare freight costs.
The best way to save on shipping on product orders is to consolidate as much as possible. Some orders will ship UPS Ground when they are less than 150 lbs and others will ship common carrier or freight line. You can simply input the quantity in your shopping cart and you will see an option for "Freightquote." This is the freight shipping option. This cost is also just a pass through for us. If you see something that looks out of range, please contact us and let us know. It is normal for 100 SF to cost $200 + for the shipping.
Terminal Pick Up
Customers whose product ships via freight line can often save considerably on the shipping by selecting terminal pick up. This means that when the material arrives in the customer's area, the customer goes to the carrier's terminal for pick up. If you are interested in this option, you need to call us to discuss as we need to review which carriers are closest to you and if this is a viable option for your area. However, keep in mind that tile is heavy so you will need to bring a vehicle with you which can carry the payload of the cargo.
If you are a commercial account and have a dock or forklift at your location, we may be able to provide better shipping rates to you. Please call for this option.